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Privacy Policy

We recognize that privacy is important to our customers. We are therefore committed to maintaining and using your information responsibly. We will not disclose your personal information to any third party without your consent except when required by law to do so.


Terms and Conditions


The website is owned by, and content is published by Natasha Wells trading as Blu Moose. ABN 70 987 722 915.

By accessing this website, you agree to the terms and conditions as outlined, and acknowledge and accept these terms and conditions.

Satisfaction Guaranteed

At Blu Moose we pride ourselves on offering quality products at all times. If however, you are not entirely satisfied when you receive your order, you may send the product back to us, in the same condition as you received it and we will be more than happy to provide you with a replacement or your money back. The money back guarantee applies to within 14 days of your original purchase. (postage charges are non-refundable).

Currency

All prices are in Australian Dollars (AUD$). Prices include GST.


Shop Guide


To Order


You can order online safely by credit card. We use the services of PayPal and the site is secured by can Australia

If you are a member of PayPal, than you will be familiar with the payment process. If you are not a member of PayPal and have not used their payment services before, than that’s okay too, as you will be able to nominate a one off payment which will be processed securely and hassle free.

Click here for PayPal guidelines and on-line security services


Payment Methods

Blu Moose accepts the following methods of payment:

PayPal

For non credit card orders, we accept cheques and direct deposits to our bank account. Please contact us at natasha@blumoose.com.au to make alternative arrangements. Alternatively you can download an order form and email or fax to (03) 9376 3869 and send cheque to Blu Moose, 11 Edinburgh Street, Flemington VIC 3031. Refer to the attached order form for bank account details for direct deposits.

All goods will be despatched once payment has been validated or upon clearance of your cheque.
 

Delivery

We have made sure our customers have the most competitive postage rates. To deliver the product safely to your door, Blu Moose delivers Australia Wide and overseas using the services of Australia Post. We provide the following options for delivery, Regular Post, Registered Post or Express Post. The choice is yours, please refer to the postage charges below to review the rates to ensure the best option is selected for your individual needs. Alternatively your shipping costs will be calculated automatically at the time of purchase.

We will endeavor at all times to dispatch orders placed by 1:00pm the same business day, in instances where this is not possible, orders will be dispatched the following business day.

Your delivery options in detail

Regular Post – this is the cheapest option, and does not require a signature for receipt of the parcel. If the parcel does not fit in your mailbox, you may run the risk of having it left in an alternative location, like on your doorstep. In this instance Blu Moose cannot accept responsibility if the parcel goes missing or is damaged. Alternatively you may wish to nominate a work address to ensure the parcel is delivered to you safely. In most cases however, if the parcel is too large for the mail box, than a collective card will be left with collection instructions for your nearest post office.

Registered Post – for an additional $2.00 you can nominate to receive your delivery via registered post. This means a signature is required when orders are received. The delivery address provided should have someone available to receive the goods during normal business hours (9:00am – 5:00pm Monday to Friday), in this case you may want to nominate a work address. If no one is able to sign for the parcel, a collective card will be left to advise the nearest post office for collection. This is the safest delivery option and one we would recommend for security reasons.

Express Post – this is for the impatient types who want a next day delivery service. This is a cost effective way of receiving your goods, as a flat rate Australia wide of $6.80, $9.70 or $11.00 (dependent on number of pairs ordered and weight) is charged. This is particularly a good option for parcels weighing 1kg and upwards. Please note – this service is not however eligible for registered post, so a signature is not required. If the parcel is too big to be left in the mail box, than a collective card will be left with collection instructions for your nearest post office.

Prices

Freight is charged at cost. All product and freight prices are inclusive of gst, and are correct at time of printing.

Delivery Times


Standard Registered Post - please allow 1- 4working days for delivery, this will vary slightly dependent on the nominated delivery destination.
Express Post – please allow 1 working day.

Overseas Orders


Overseas customers are welcome. Orders must be paid for in Australian Dollars and appropriate charges will apply. Please refer to the postage chart for delivery costs outside of Australia.



Shipping Pricing


Please refer to the following chart for information on postage charges and delivery times. Postage and delivery time will be calculated at the end of your purchase.

Weight Chart

Weight 250g-500g 500g-1kg 1kg-2kg 2kg-3kg
Equivalent Of 1 Pair

2 Adults
2-5 Kids

3-5 Adults
6-9 Kids
Up to 5 combined

6+ Adults
10+ Kids
6+ Adult/Kids combined


Within Australia
See below flat rates Australia Wide.

  Cost (AUD$) Cost (AUD$) Cost (AUD$) Cost (AUD$)
Weight * 250g-500g 500g-1kg 1kg-2kg 2kg-3kg
Regular Post
Delivery within
1-4 business days

$6.75
Flat rate within Australia

VIC/NSW $9.85

All other states incl TAS $13.25

Melb CBD $9.75

All other States Express Post flat rate $12.25

Melb/Syd $13.25

Other states $16.25

Registered Post
Delivery within
1-4 days depending
on location. Parcel requires signature.
We recommend this service for security reasons.

$9.05
Flat rate within Australia

VIC $11.25

NSW $13.25

All other states including TAS $15.25

VIC/NSW $16.25

All other states incl TAS $17.25

Perth $25.25

Melb CBD $16.25

All other states $27.25

Perth $31.25

Express Post
Next day delivery.
Cost effective
option as a flat rate Australia wide is charged. Particularly good option for
parcels weighing
1kg and upwards. Registered Post is
not available for this service.

$11.05
Flat rate within Australia

$12.25
Flat rate within Australia

$12.25
Flat rate within Australia

$26.25
Flat rate within Australia

 
New Zealand Orders
An Australia Post standard airmail delivery service is available to New Zealand.
 
Weight * Cost (AUD$)
Up to 250g $8.25
250g – 500g $11.25
500g – 750g $15.75
750g – 1000g $18.25
1000g – 1250g $23.75
1250g – 1500g $24.25
1500g – 1750g $27.25
1750g – 2000g $30.25
 
Other International Orders
An Australia Post standard airmail delivery service is available to all other countries.

(Asia Pacific)
 
Weight * Cost (AUD$)
Up to 250g $9.25
250g – 500g $13.25
500g – 750g $18.75
750g – 1000g $22.75
1000g – 1250g $27.25
1250g – 1500g $31.75
1500g – 1750g $36.00
1750g – 2000g $40.25
 
(UK / USA / Canada / Middle East)
 
Weight * Cost (AUD$)
Up to 250g $10.25
250g – 500g $15.25
500g – 750g $21.00
750g – 1000g $26.25
1000g – 1250g $32.25
1250g – 1500g $37.25
1500g – 1750g $43.25
1750g – 2000g $48.25
 
 
Blu Moose reserves the right to change any of the information (including prices) contained on this website at any time without notice.

 

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